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Privacy Policy

Our commitment to your privacy


Express Rent a Car
is committed to ensuring your privacy as a valued Express Rent a Car customer. You can be assured that Express Rent a Car respects the relationship we have with our customers and we do not sell any information offered to us via our Internet site.


We keep all information obtained through our web site confidential. It is Express Rent a Car's policy that customer mail information will not be shared with third parties except in the case of contracted partnerships for the purposes of providing value added benefits to our customers. This information is only used to make your visit to the Rentfromexpress.com Web site more enjoyable and user-friendly.

In an effort to ensure your confidence in our commitment to protect your privacy, we have put together some frequently asked questions to help you understand our privacy policy. If you have any further questions or comments you would like to share with us about your Rentfromexpress.com experience, please contact us Here.

If I use your site will I get promotional emails from Rentfromexpress.com and your partners?
Spam Policy
How does Rentfromexpress.com protect my credit card and other personal information?
Here's how SSL works:
Does Rentfromexpress.com collect any personal information about me?
Do I need to enable certain browser settings to use this site?
Why does Rentfromexpress.com require 'cookies' and JavaScript?
What is a cookie?
How can I turn 'cookies' and Java script on?

If I use your site will I get promotional emails from Rentfromexpress.com and your partners?

Rentfromexpress.com strives to offer you the best and most-current rates on rental cars and vacation opportunities. There are a number of places within Rentfromexpress.com where customers can indicate their desire to receive Hot Deals emails from us that tell you about our special promotions, Express Rent a Car products, services and events. This option appears at the end of the reservation process, within the membership enrollment and profile sections, individual program enrollment forms as well as within the Hot Deals section of the site. Unless you specifically opt-out when accessing these sections of our site, we will send you Hot Deals emails. If, for any reason after indicating a desire to be added to this list, you would like to be taken off our email list, please unsubscribe using the link in the Hot Deals email or contact us via email at webmaster@Rentfromexpress.com.

When you sign-up for our Hot Deals email, we do not share this information with any of our partners. From time to time we will feature an offer from one of our partners on our Hot Deals email. This offer comes from Express Rent a Car directly and the partner featured in the offer does not have access to your email address. You should not receive any unsolicited email from these parties.

Spam Policy

Express Rent a Car does not participate in any email activities that are considered spam. Any email sent by Express Rent a Car or on the behalf of Express Rent a Car is mailed to a consumer who has chosen to receive promotions and special offers via email from Express Rent a Car.. However, there are companies or individuals that send unauthorized email that purport to be on Express Rent a Car's behalf, without Express Rent a Car's knowledge or approval. Please help us stop these spam activities by forwarding a copy of unsolicited email to webmaster@Rentfromexpress.com. Your cooperation will allow us to stop these unethical activities and protect your privacy online.

If at any time you believe that Express Rent a Car has not adhered to these principles, please notify us by e-mail at webmaster@Rentfromexpress.com and we will use all commercially reasonable efforts to determine and correct the problem promptly.

How does Rentfromexpress.com protect my credit card and other personal information?

We make extra efforts to protect your information. The entire transaction is conducted through Secure Sockets Layer (SSL) software, which encrypts information you input. SSL technology is the industry standard and is used by the most reputable shopping sites on the web. In addition, we reveal only the last four digits of your credit card numbers when confirming your rental. Your credit card is not charged until you actually pick-up the vehicle at the rental location.

Here's how SSL works:

SSL technology takes your personal information and runs it through a series of steps that scrambles the request being submitted. This is done before the data is sent over the Internet so that the request cannot be read while it is being transferred. When the intended recipient receives the request, SSL unscrambles the request, checks that it came from the correct sender and then verifies that it has not been tampered with.

Does Rentfromexpress.com collect any personal information about me?

Rentfromexpress.com does not store any personal information that you provide when you interact with our site, nor do we sell or rent any site visit data to other parties.

As a visitor to Rentfromexpress.com you will be assigned a temporary cookie in order for us to keep track of the data you enter while we are completing your Reservation request. Once your Reservation is confirmed, we remove this information from temporary storage. In order to do this Rentfromexpress.com requires cookies for reservation requests and therefore we recommend that you leave cookies turned on while using our site. (See information below on Cookies.)

Do I need to enable certain browser settings to use this site?

Rentfromexpress.com requires the use of "session cookies", "stored cookies" and JavaScript to provide you with a feature-rich site. To achieve the best possible user experience when visiting our site, we recommend that you enable these settings. You will need to enable both settings.

Please review the details below to learn more:

Why does Rentfromexpress.com require 'cookies' and JavaScript?

What is a 'cookie'?
How can I turn 'cookies' and JavaScript on?

Why does Rentfromexpress.com require 'cookies' and JavaScript?

At the most simple level, Rentfromexpress.com requires the use of "session cookies" to remember your reservation details between each page of the booking process. Additionally, if you choose to join the Rentfromexpress.com Membership program we will, at your request, 'remember you' by transferring a 'stored cookie' to your hard drive. This allows us to remember your login ID and present you with your dynamic homepage. Even if you decide to disable the "remember me" feature between visits to Rentfromexpress.com, 'cookies' are still needed while using Membership features on the web site and viewing member offers on your personal homepage. JavaScript is used to enhance the experience even further.

What is a cookie?

Cookies are small data files written to your hard drive or memory. These data files contain information the site can use to track such things as data you have entered, lists of pages you've visited, and the date when you last looked at a certain page. Browsers offer you the option to Warn Before Accepting Cookies. This is turned off by default. If you turn it on, you will get a dialog box telling you a cookie is being used. Simply accept the cookie to move on.

How can I turn 'cookies' and Java script on?

Follow the instructions specific to your system.

PC MAC
Internet Explorer 4.x
Internet Explorer 5.x
Internet Explorer 6.x
Netscape Navigator 4.x
AOL Internet Explorer 5.x
Netscape Navigator 4.x


Internet Explorer 4.x (PC)

For cookies, open a browser session and from the Tools menu, select Internet Options
From Internet Options, choose Advanced.
Scroll down to Cookies and select Always Accept Cookies. Click OK.
For JavaScript, Select Security Tab.
In the Zone drop down list choose "Trusted Sites Zone".
In the Internet Options window select the "Medium" radio button.
Select the "Add Site" button.
In the Trusted Sites window, make sure the check box on the lower left hand corner is NOT selected.
In the top text field type http://www.Rentfromexpress.com and click "Add" to add this Web site to the your Trusted Site zone.
Click OK twice.
Close and reopen your browser and return to and enjoy the benefits of Rentfromexpress.com membership.

Internet Explorer 5.x (PC)

Open a browser session.
From the Tools menu, select Internet Options.
From Internet Options, select the Security tab.
Highlight the icon for the Trusted Sites.
Click the "Custom Level" button.
At the bottom of the Security Settings window, make sure the "Reset to:" drop down is set to low, then click the "Reset" button.
Click OK
Select the "Sites" button
In the Trusted Sites window, make sure the check box on the lower left hand corner is NOT selected.
In the top text field type http://www.Rentfromexpress.com and click "Add" to add this Web site to the your Trusted Site zone.
Click OK twice.
Close and reopen your browser and return to and enjoy the benefits of Rentfromexpress.com membership.

Internet Explorer 6.x (PC)

For cookies, open a browser session and from the Tools menu, select Internet Options.
From Internet Options, select the Privacy Tab.
Click Advanced. If 'Override automatic cookie handling' is checked, uncheck it." Click OK.
Make sure the slider on the left is set lower than "Block all cookies". This slider controls how cookies are managed at each site you visit. However, to always accept cookies from Express Rent a Car we need to override this setting. To do so, continue with step 5. Click on Edit which opens the "Per Site Privacy Action" window.
In the text field labeled "Address of Web site", enter Rentfromexpress.com, click Allow, then click OK.
For JavaScript, select the Security tab.
Highlight the icon for the Trusted Sites.
Click the "Custom Level" button.
At the bottom of the Security Settings window, make sure the "Reset to:" drop down is set to low, then click the "Reset" button.
Click OK
Select the "Sites" button
In the Trusted Sites window, make sure the check box on the lower left hand corner is NOT selected.
In the top text field type http://www.Rentfromexpress.com and click "Add" to add this Web site to the your Trusted Site zone.
Click OK twice.
Close and reopen your browser and return to and enjoy the benefits of Rentfromexpress.com.

Netscape Navigator 4.x (Communicator) (PC)

From the Edit Menu, select Preferences.
Under Categories, click Advanced.
In the 'Cookies' section select 'Accept all cookies.
Also select the 'Enable JavaScript' boxes. Click OK.
Close and reopen your browser and return to Rentfromexpress.com. You will no longer receive messages that warn you about accepting cookies.

AOL (PC)

On the AOL Settings menu, click Preferences.
On the "My AOL Preferences" window, click Internet Properties (WOW).
On the Internet Options window, click the Security tab, and then click Custom Level.
In the Settings list, scroll down until you see the word Cookies.
Click the button next to the word Enable, then click OK.
For JavaScript settings, determine your native Internet browser and use the instructions for that browser as provided eslewhere on this page.
You may have to quit and restart you AOL software for these settings to go into effect.

Internet Explorer 5.x (MAC)

For JavaScript have your browser window active, click on Edit | Preferences.
In the Preferences pop-up window expand the "Web Browser" choice if it isn't already expanded.
In the drop-down list choose "Web Content".
In the bottom section called "Active Content" select the "Enable scripting" box.
For Cookies, in the same Preferences pop-up window, expand the "Receiving File" choice if it isn't already expanded.
In the drop-down list choose "Cookies".
Look for the drop-down list toward the bottom right corner of the pop-up window. It should contain 4 choices: Never Ask, Ask for each site, Ask for each cookie and Never accept. Choose any except for Never accept. "Ask for each cookie" and "Ask for each site" will prompt you for action. You may refer to the description of each choice as seen below the drop-down menu for more details.
Click OK.
When enabling JavaScript or the acceptance of cookies in Internet Explorer, you must close and reopen your browser window(s) for the change(s) to take place, so please do so now.

Netscape Navigator 4.x (MAC)

With the browser window active, click on Edit | Preferences.
In the Preferences pop-up window select "Advance".
Select the "Enable JavaScript" button to enable JavaScript.
For "Cookies", select either "Accept only cookies that get sent back to the originating server" or "Accept all cookies".
You may have to close and reopen your browser window(s) for the change(s) to take place.